Week 9: Conflict Communication
Week 9 Overview
1 min read
Learning Objectives
- 1Identify the five conflict styles and when each is most appropriate
- 2Distinguish between constructive and destructive conflict patterns
- 3Recognize Gottman's 'Four Horsemen' and their antidotes
- 4Apply de-escalation techniques to reduce conflict intensity
- 5Practice focusing on interests rather than positions for collaborative solutions
Why This Matters
Conflict is inevitable in any meaningful relationship. The goal isn't to eliminate conflict but to handle it in ways that solve problems without damaging relationships. These skills will serve you in personal relationships, workplaces, and every setting where people disagree.